Case South Ostrobothnia ELY Centre

Licensing process shortened from months to days

Challenge

The processing of freight and bus transport applications in a decentralised organisation in an efficient way. The decision to grant a transport license requires registry data from a number of authorities.

Solution

An electronic case management system for the processing of license applications provided by OpusCapita. Interfaces with the registers of various authorities enable the automatic retrieval of the necessary documents in the license process. The system also serves as an electronic archive.
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With OpusCapita, continuous development really works. They understand the requirements of our licensing process as a whole and actively develop our solution.

Pasi Hautalahti, Chief of Licensing, South Ostrobothnia ELY Centre